At The Ocean Wide – Digital Marketing Agency (“we,” “our,” “us”), we value the trust and privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services or visit our website.
By using our services or visiting our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services or access our website.
Information We Collect
We collect various types of information to provide and improve our services. The information we collect may include:
Personal Information
- Name, Email Address, Phone Number: When you contact us, subscribe to our newsletters, or request a service, we collect personal information that allows us to communicate with you.
- Billing Information: For clients, we collect payment details such as credit card numbers, billing addresses, and related financial information necessary to process transactions.
Non-Personal Information
- Browser and Device Information: We collect details about your browser, device, IP address, and operating system to enhance your browsing experience and ensure website compatibility.
- Usage Data: We monitor how you interact with our website, including pages viewed, time spent, and links clicked. This data helps us optimize our website and services.
Cookies and Tracking Technologies
- Cookies: We use cookies to improve your experience on our website by remembering your preferences and understanding how you use our site. You can disable cookies in your browser settings, but this may affect your experience.
- Web Beacons: We use web beacons to track the effectiveness of our marketing campaigns and analyze how visitors interact with our website.
How We Use Your Information
We use the information we collect to:
Provide Services
- To communicate with you, respond to inquiries, and provide the marketing services you request.
- To process payments and manage your account.
Improve and Personalize Experience
- To enhance our website, tailor content to your preferences, and improve the overall user experience.
- To send you personalized marketing messages, newsletters, and promotions if you opt-in.
Analyze and Improve Services
- To monitor usage patterns and identify trends, allowing us to refine our services and marketing strategies.
- To develop new services and features based on user feedback and behavior.
Legal Compliance
- To comply with legal obligations, such as maintaining records for tax and audit purposes.
- To enforce our terms of service and protect our rights or property.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers
- We may share your information with trusted third-party service providers who assist us in delivering our services. These providers may include payment processors, email marketing platforms, and web hosting services. They are bound by confidentiality agreements and are only allowed to use your information to perform services on our behalf.
Legal Requirements
- We may disclose your information if required by law, such as in response to a court order, subpoena, or government request. We may also disclose your information to protect our rights, safety, or property, or that of our users or the public.
Business Transfers
- If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such changes and the choices you may have regarding your information.
Data Security
We take the security of your information seriously and implement various measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption protocols to protect sensitive information, such as payment details, during transmission.
- Access Controls: We restrict access to your information to authorized personnel who need it to perform their job duties.
- Security Audits: We regularly review our security practices to ensure they meet industry standards and adapt to new threats.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update
- You can access and update your personal information by contacting us directly. We will take reasonable steps to ensure your information is accurate and up-to-date.
Opt-Out
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us. Even if you opt-out of marketing messages, we may still send you non-promotional communications related to your account or our services.
Data Portability
- You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
Deletion
- You can request the deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or legitimate business purposes.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Ocean Wide – Digital Marketing Agency
1007 S Federal Blvd, Denver, CO 80219
[email protected]
(720) 334-0899
We are committed to resolving any issues and ensuring that your privacy is protected.
This Privacy Policy outlines how The Ocean Wide – Digital Marketing Agency collects, uses, and protects your personal information. By engaging with our services, you agree to the terms set forth in this policy. We are dedicated to safeguarding your privacy and providing a secure and transparent experience.
